In the airport the meeting point is your flight arrival gate.
Train stations pick-up is to your train station platform, exception Milano Stazione Centrale because only the passengers have access to the station platform and the meeting point must be fixed with us.
In the hotel will be our care to be in touch with the hotel staff/concierge.
Some particular places like Zermatt, the pick-up/drop off place can be only in Tasch, the village before Zermatt

Pets can travel with our cars, anyway must be indicated in the reservation. Italian law require to be crated, and the small pets can sit next to passengers during transport if leashed.

We don’t have specifical car for power wheelchair access and for the Standard Manual Wheelchairs we may offer minivan at the sedan price

Almost our drivers speak English and for the foreign passengers we try to provide always English speaking drivers